We would like to be able to print our Personal Property Tax Bills in alphabetical order so that we would be able to put multiple property owner's bills together in one envelope as opposed to multiple envelopes. It would save both time and money for our company to have this option.

When importing a file from our County, all the information may not be correct, or some may be missing. It would be helpful if we could edit the fields for property, such as make, model, bill code, etc. If an error is made we would like to be able to fix it at any point in the process.

As of right now the only way we have to determine if there is a second name on a personal property account is to look and see if there is a second social security number. Please look into adding the second name also when uploading tax files.

Updated reports for DELQ. It would be extremely useful to be able to add the option to generate reports and notices for just inactive accounts. Would like SSN included in the Delq report, this information can be used to look up where a former resident moved to in order to follow up with collection. The state also prefers SSN for debt set off, it allows us to claim all debt for a single individual and ensure accurate reporting.

It would be helpful if the address line was a searchable field. Occasionally other departments need to know who all lives in a household, and this would be the most accurate information we could provide if we could search by address. There are also tax addresses that do not have utility accounts (landlord paid), making this the only record of residency.

Currently when a search by customer name is entered into the NAME field the last tax year is the default. Since most customers are inquiring about the present tax year it would be helpful to have the tax year default to the present year.

It would be extremely helpful to have the ability to send tax bills via an ebill like we can in utility - especially during the COVID 19 many of our residents are asking for the invoices to be emailed.
thoughts?

When entering a tax payment the system should give you an error message if trying to post a different amount than what is due

We need to be able to print personal property tax bills by owner, not by account. I can't understand why we can print the delinquent bills by owner but not the original bill.

When we pull up a current invoice due the total due for current plus previous years does not match. We have to look up a customer to see what is actually due by year. It would be a great help if current year invoices also showed past-due invoices with the correct total.

We would like lien holder to be an option to be printed on the custom report so we can sort by that field and send lien holders reports for all of the properties they have liens on.

When posting tax sale payments by lien holder i.d., the batch should be able to give you a total per l/h, print a receipt, then continue with the 2nd l/h as a zero batch and give you the option of continuing the batch so you can do 1 deposit with 1 verification sheet with all the l/h payments applied.

The system should calculate penalties based on collection date. Once you put in the payment date it should add the appropriate penalty to the bill. That way I can enter payments into 2 periods without having to add penalties then delete them for other payments