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  1. 1 vote
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    declined  ·  0 comments  ·  Utility Billing  ·  Admin →

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  2. Please see if we can add a link to the Customer ID window to the Utility Account Maintenance window

    Please add a link from the Customer ID window to the Utility Account Maintenance window. This would be to link the customer ID of a business to the physical location of the business in the Utility accounts, so that we can distinguish businesses from non business accounts.

    1 vote
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  3. Print out an envelope from Edmunds

    We were wondering if we can print out an envelope from Edmunds? We know how to do a label list for multiple accounts, but can you print directly to an envelope for one account?
    Can an envelop format be added to the "select printer type" of the utility account label page?
    A current default on the "select printer type" is Avery 5160 labels. Can we add one to print out an envelope for one account? or multiple accounts?

    1 vote
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    declined  ·  0 comments  ·  Utility Billing  ·  Admin →

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  4. Custom Report that sorts reads by Sensus MXU Category

    We would like to be able to print a custom report that sorts reads by Sensus MXU category in order to review that our radio reads have come in complete.

    1 vote
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    declined  ·  Edmunds GovTech responded

    Thank you for your suggestion. This is already an option on Page 2 of the Utility Custom Report. Plase call Support if you have any questions.

  5. Would like to be able to print a message from "User in System". I had to hand write a message that was sent to me. Helpful to print it.

    Would be helpful to be able to print a message that is received or sent from the "User in System" I had to hand write the whole message. Helpful to be able to print instead of handwriting it.

    1 vote
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    declined  ·  0 comments  ·  Utility Billing  ·  Admin →

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  6. adding a flat penalty to late notices

    For our late notices, we would like the computer add our flat $50.00 reprocessing fee to the "total due after this date" on the bill. Our customers have stated it is very deceiving to not have this reflected in this spot, although this is stated in our "note" on the actual bill. We have to make sure our second notices state, "Please pay by the 15th to avoid the $50.00 reprocessing fee and disconnect."

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    declined  ·  Dutch responded

    Converted to a Support Case. Edmund’s will contact you to review.

  7. to be able to page down or go to end of a pick list w/o having to keep clicking the down button

    When bringing up a pick list to do a report, it would be easier to be able to just page down or go to the end of list without having to keep hitting the down button

    1 vote
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    declined  ·  Dutch responded

    Response supplied in a separate email. Functionality currently exists in MCSJ. Converted to a Support Case

  8. Be able to reprint utility bill as it was sent, not after payments were applied..

    Some property owners request a reprint of a bill for a tenant and if any payment has been applied it only prints a bill that reflects the current balance

    1 vote
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    declined  ·  Dutch responded

    Currently customers printing a PDF Utility Bill have an option to print bills to a “PDF file” during the bill print process. This allows them to search an original bill run and reprint an existing bill. Ill have someone in Support follow to demonstrate. If I remember correctly you’re using a PDF Bill.

    Thanks, Dave

  9. Have checkbox in account maintenance so accounts cannot get an estimated read.

    When properties get demolished we still charge the minimum fee for being able to serve, however because the account is no longer reading it gets picked up in the auto estimate routine, and will pick up usage from prior periods. There should be a way to flag accounts to not estimate, instead of having to create a flat bill code and attach to the account to charge the minimum fee.

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  10. Indicate a meter rollover on the Meter Verification when you "Print to Screen"

    It would be helpful if there was an indication that a meter rolled over when you "Print to Screen" the Meter Reading Batch Verification. Currently, there is the editable field under Meter Reading Batch Entry and there is a small asterisk when the Verification page is printed out. However, if you "Print to Screen" the verification there is no indicator that a meter rolled. When there are misreads and I go to correct them I don't print the report each time to check that the usage makes sense. I simply Print to Screen until I have closed all the work…

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