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  1. Add a report off the detail button in Utility Account Maintenance that shows all billing and meter readings.

    Nags Head felt this would be useful since customers come in to question their bills all the time. One report would easily allow them to have something readily accessible that can be given to the customer.

    61 votes
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  2. Add a "Notes" option to the "Main" screen of Invoice Maintenance.

    Submitted By Jose (Passaic City): The option to add notes to a line item is nice, but it would be great to have a general notes area accessible from the front of the Invoice.

    10 votes
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  3. Option on Tax custom report to list corresponding Utility account .

    This would enable a list to show what properties do NOT have a utility account. The block and lot formats for Tax & Utility are different and I have been unable to do this with an excel sheet.

    18 votes
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    under review  ·  0 comments  ·  Collections  ·  Admin →

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  4. Run an automated report for the business license renewal routine with range of generated license numbers and types.

    After running the renewal license routine, add a report showing the results of the update. Include the range of license numbers created and total numbers of licenses for each license type.

    10 votes
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  5. Recent Activities Report

    Can you add the Account Pin to the Recent Activities Report. We us this a lot to send to clients who want to pay a past due bill. It would be nice if the Pin was included so they can pay or view through WIPP without having to call back and ask for the pin.

    3 votes
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    under review  ·  Edmunds GovTech responded

    This is a good thought and will remain under review as future product changes are discussed and planned.

    In the meantime, we’d suggest that you provide the pin separately. Perhaps printing the pin to a label and including the labels on the recent activity report.

    Also note that we do have plans currently to add the pin number to the custom report. Once that is complete, you’ll be able to print the information from that report.

  6. Inactive Accounts should not be able to accept payment.

    I would like my system to flag inactive accounts and not take payments on them. - Two Rivers Water Reclamation Authority.

    22 votes
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  7. Activity Report for A/P

    For the activity report for A/P give the total of the check and PO

    5 votes
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    under review  ·  0 comments  ·  Finance  ·  Admin →

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  8. Add a Date of Birth field for the Co-applicant on the Additional tab in the Utility Billing Customer Maintenance Screen

    When we submit past due amounts to the collection agency, we need this information for the co-applicant as well as the applicant. With the MCSJ 3.0 upgrade, we have a separate section for co-applicant personal information, but the date of birth was not included.

    2 votes
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  9. Handling deferred pay / buy outs

    Change the software to NOT allow a negative pay if a deduction plus taxes bring the net into a negative. Example: In other Payroll software if I pay someone and want to defer as much as possible of the gross, I feed in the gross, the same amount to be deferred and the system knows by priority to take the necessary taxes and then puts the balance towards the deferred deduction and leaves a zero balance. In your system, a lot of time is spent going back to the time entries and trying to back into the correct amount and…

    5 votes
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  10. Utility Transaction Inquiry should show User ID/Batch ID like the Tax Transaction Inquiry does.

    This would make it easier to find stubs for payments when the auditors ask for them. In larger towns when there are multiple cashiers and hundreds of transactions a day it would make it easier to narrow down what work we need to go through.

    47 votes
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