Unfortunately, every day a report I need has to be printed to paper and then rekeyed into Excel - from payroll reports we need for audit purposes (like workers comp audits) to finance reports that are standard...all of them need to have an excel option - I know Edmunds was working towards it, but it's critical to some of us.

Add an invoice number field when in vendor maintenance/detail, so that you don't have to open each invoice to see the invoice number. When a statement is received from a vendor, and you want to check and make sure that you have received each invoice, you currently have to open each invoice individually to see the invoice number.

Revenue and expense accrual journal entries are done at the end of the year or during the year and it would be helpful to put a date in and the journal entry will automatically reverse the journal on the day key into the system. Please see the attached.

We had an e-check payment that was declined. It was included in the WIPP batch when processed. The only indication that the payment needs to be removed comes as a note on the payment batch import from Edmunds. There should be a note included in the e-mail as well. This is/should be a rarity and needs to have more attention drawn to it.

User security levels are difficult to follow (1-9 values for each module). Change the the User Maintenance screen to have drop down boxes for each module for whichever values apply. Example- Purchase Order would have a drop down box with options of "View Only, Add/Edit, Delete, All Access".

Would like to make g/l, revenue and expenditure accounts marked as active or inactive - similar to feature in the Tax Module (3.2).

We would like the ability to choose to "print receipt" INSIDE the payment window without having to exit the screen and go back into the same batch to use it.

Nags Head felt this would be useful since customers come in to question their bills all the time. One report would easily allow them to have something readily accessible that can be given to the customer.

It is difficult, without downloading large quantities of data to excel, to find a particular invoice number in PO inquiry (as an example) when the search only allows for exact match. If looking for invoice 12-345, but someone keyed 1-2345 it will NOT be returned. If we could search by 345 or contains "345" maybe we could find what we are looking for and not duplicate payments.

when a lienholder sends a request to pay subs for tax we can run a delinq
report by lienholder id, however we are not able to do this for water and
sewer.

We would like the ability to choose to use the shopping cart feature INSIDE the payment window without having to exit the screen and go back into the same batch to use it.

When you use the "Stay Out of Sale Payment Code", you should be able to adjust the payment field to the date the person is paying. It is very time consuming if you have multiple properties to then go to the individual payment codes to include additional amounts paid based on the person using the tax sale notice amount that they have.

Add a tab for meter readings and one for transactions so that we don't have to go through the Detail button.

When printing tax sale receipts, the name and address does not appear on the receipt. It would be helpful to have as a double check so we do not only see the block and lot and/or acct #

We have had numerous complaints on our website to pay online that residents believe when the payment confirmation page pops up, that the payment is completed. They are not realizing that this is only to confirm their payment to finish the process. In changing the page from saying "Payment Confirmation" to "Payment Verification" I feel it would be clearer to our residents.