when creating a property tax delinquent report should have the option to send to excel spreadsheet. because the 'print if any balance due as of:' does not calculate to the next month - must do manually in excel. the project penalty penalty % is not functional. need to be able to calculate to next month. thank you. k gallo

Currently, "Customer Maintenance" is only searchable by name. This works fine for when we need to see where someone lives.

However, if I need to see who lives at a certain address, I am unable to tell. This is very important for Per Capita (local) taxes, Rental Properties, Deed transfers, Code Enforcement, and even Police matters.

Currently, I can't answer "who lives at (not owns) 123 Main Street?" and that is not good.

Any help is much appreciated!

Jacob Milliron
Treasurer, City of Jeannette (PA)

when printing assessment roll, would prefer it prints in our account number and not section/block/lot. our tax bills print in account number order and all filing is done by account number. thank you.

currently you cannot calculate next months interest on liens on a delinquent notice. must transfer to training, then add the next months penalty and then do the delinquent notice from training.

can there be a pay date, how it was paid (cash, check number, etc) and the exemptions with value and dollar amount on property tax charge search? thank you kathleen vop

ONLY THE NOTICE DATE PRINTS ON DELINQUENT NOTICE. NEED THE BALANCE DUE AS OF DATE ON THE NOTICE. AMOUNTS ARE FIGURED DUE UNTIL THE 'BALANCE DUE AS OF DATE' THANK YOU. KATHLEEN GALLO VILLAGE OF PATCHOGUE 631-475-2561

need numerical figures on delinquent tax notices to be in currency form with a $ sign please. thank you. kathleen gallo village of patchogue 631-475-2561

please add the ability to include the date of the next penalty calculation on Lien Redemption worksheets. This will allow the recipient to know how much time they have to respond to the worksheet/amount due before the sheet becomes invalid and must be recalculated

Currently in Detail tab, under Change transactions, you can see that an exemption was removed. The name is showed. Need to have the quantity or the amount of the exemption that was removed from account also. Cannot find said amount once it is deleted. (Not in billing register either) thank you.

When running the Custom Report in Real Estate Accounts we need to be able to include the interest due on the accounts to get a true total delinquent balance.

The only way I can get a proper aged trial balance for taxes is to pull each year into a seperate excel sheet then combine them all into one. Very time consuming to do on a regular basis.

instead of drafting an entire balance when doing an ACH draft, we have people who just want to draft 100.00 a month until the balance is paid. Right now there's no way to pic an amount to be drafted. It would be great if we could do that.

cannot print a back receipt, 2017 with the owner at the time of payment in 2017. if house sold in 2019 only current ownership is on tax bill and receipt. homeowner called for receipt of taxes they paid in 2016 and 2017. cannot give to them.

currently no option for excel or pdf for tentative and or final roll. would like to put on our webiste. thank you.

Would like to have the ability set up payment plans utilizing the ACH (direct withdraw ) option . Many folks can only pay a certain amount each month on their back taxes.
Example would be a customer would like to have $ 100.00 drafted each month until their taxes become current.

WEBSITE INFO SHOWS BILLED AMOUNT AS PAID - EVEN IF IT WAS PAID LATE WITH PENALTY. THE ACTUAL /TRUE AMOUNT WHEN PAID LATE SHOULD SHOW UP ON WEBSITE NOT THE BASE AMOUNT. THANK YOU.