Currently the schedule maintenance allows for one regular code. When an employee works in multiple departments or is in a shared services agreement with another town, we need to track how many hours to charge to each location. We can enter it manually in the employee timesheets, but it is redundant when the employee works the same schedule every week.

Under Lien tab---A report creation with calculations that has tax sale cert # with current lien holder name to that cert (in case multiples) with block/lot/owner name/property location and taxes/utilities in separate columns with interest . This would be a subsequent report for the lienholder to pay subs out to a projected date.
We send an informal report of calculations after the tax sale with the certificates to the new lienholder to pay the outstanding subs.

We were wondering if we can print out an envelope from Edmunds? We know how to do a label list for multiple accounts, but can you print directly to an envelope for one account?
Can an envelop format be added to the "select printer type" of the utility account label page?
A current default on the "select printer type" is Avery 5160 labels. Can we add one to print out an envelope for one account? or multiple accounts?

When updating a work order there is not anywhere that you can put a comment, that I know of. For example, I just updated a leak investigation and there is know where to put leak on their side. So, later when you look at that account and the customer might ask us what did we find, it’s know where on their account. So we have to go to our excel page that we keep work orders on and find that work order to get that information

Having the ability to scan cash reciepts to the cash receipts batch would be GREAT!

The admin should be able to allow or limit access to any user. Currently you have to use numbers but no one can tell you what they do or what limitations they have.

You should be able to click each modules and then allow the admin to select what access that user has in each module.

Name and address information

Payment Window Batch

When properties get demolished we still charge the minimum fee for being able to serve, however because the account is no longer reading it gets picked up in the auto estimate routine, and will pick up usage from prior periods. There should be a way to flag accounts to not estimate, instead of having to create a flat bill code and attach to the account to charge the minimum fee.