Copy of all Ebills sent
It would be helpful if the email bills would generate a PDF after they have been sent with a copy of all the email bills. That way we have a copy on file of those bills that we can re-print later if needed. Sometimes the auditors request original copies of those bills and we don't really have a way to reprint an original bill as it was sent after payments are made.
Janet Allgood Bowen commented
Our printing company that we use to actually print and mail the bills..... sends us a file of all the utility bills after they print. It acts as a PDF and the bills are archived. Works great for us as we can pull up any bill in any year and reprint.
Marlene L. DiMarco commented
In Utility billing parameter maintenance under E-bill tab you can include your email in the BCC field. I use this to keep copies of the e-bills in my email account, makes it easy to search for an e-bill if I ever need to send another copy I just forward the one to the customer.