Be able to reprint utility bill as it was sent, not after payments were applied..
Some property owners request a reprint of a bill for a tenant and if any payment has been applied it only prints a bill that reflects the current balance
Angela Arasim
shared this idea
Currently customers printing a PDF Utility Bill have an option to print bills to a “PDF file” during the bill print process. This allows them to search an original bill run and reprint an existing bill. Ill have someone in Support follow to demonstrate. If I remember correctly you’re using a PDF Bill.
Thanks, Dave
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Christina Simmons
commented
This is much needed. We print the bills to PDF and save those files each month but it is very time consuming to have to go back to 12 different PDF files and search for the original bill for that one customer and sometimes the "find" feature does not work properly so we have to go through ALL the bills to find that one customers bill that we need.
In addition to the above request, it would be nice to be able to print a range of original bills for one customer too! For example, if someone wants the bills for the 2017 calendar year, it would be nice to be able to print the whole range at once, Jan to Dec 2017 original bills for that customer.
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Anonymous
commented
I agree!
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Anonymous
commented
What if you don't print to PDF?