Flag payments for Muncipal/Outside Liens in Utility Billing
There needs to be a way to flag payments on accounts that have municipal and outside liens. I know this works in the Tax Module, why can't it work in the Utility Billing module as well? It should alert the clerk taking the payment asking if they are sure they want to take this payment since it's in Lien. There is nothing that prevents us from accidentally taking a payment for a Municipal Lien which is prohibited since all payments must be made at the Tax office. At the very least the payment batch should have a warning before updating like the WIPP batch does. I don't understand why features are mutually exclusive to certain modules and or batches.
Thank you for your suggestion. You can flag the Utility Account with Municipal Lien or Outside Lien and that flag will be viewed in red in the payment window. Please contact Support if you have any questions.
Marlene L. DiMarco commented
PLEASE REOPEN THIS SUGGESTION. The flag with the red notes is not sufficient enough to prevent human error. We need a way to stop and alert someone before posting payments accidentally from someone on Lien sale or who has a return check for NSF. I have spoken to Vito for over 2 years about putting in a warning like the WIPP has built in and was told it would be addressed.