Edmunds Community Forum

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  1. Add a calculate bill button near the "Recalculate bill" button

    The re-calculate bill button is awesome BUT if someone was never billed in that period due to an error of some sort [I.E. They were never made active, etc.] then that button does not work and you have to calculate a bill manually. It would be awesome if after adjusting the meter readings as needed and making services active that you could then hit a button that would calculate their bill based on those changes that you just made.

    17 votes
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  2. Debt set-off needs to pull paid off accounts to send for deletion to the State.

    Debt set-off should be able to create a file for deletion to be sent to the state to remove paid accounts from the debt set-off program.

    1 vote
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  3. 1 vote
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  4. Delinquent Report in Utilities

    Delinquent Report in Utilities should have option "Print to Excel"

    This will allow for sorting and exporting

    31 votes
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  5. In the Utility module, include the city, state, and zip code of the service location.

    We service 28 cities and zip codes in our county. Frequently, the billing address is not the same as the service address. We sometimes need to send bills or other correspondence to both the billing address and the service address. Currently, we have to go to another source to get the information. It would be better if the information was in MCSJ so we could both see it and pull it into reports for mail merges, etc.

    2 votes
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  6. when the system produces mailing labels for the tax sale please utilize the billing address not the property address.

    we just created mailing labels for all the tax sale accounts but the labels picked up the property address not the billing address, so we received tons of letters back. All labels should go to the mailing address NOT property.

    5 votes
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  7. UB: Do not allow Service Type to be "ACTIVE" unless there is a Bill Code listed for that

    UB: Do not allow Service Type to be "ACTIVE" unless there is a Bill Code listed for that Service Type.

    14 votes
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  8. Be able to project interest on WIPPS for water and sewer.

    We should be able to project interest for water and sewer on
    WIPPS as you can for taxes.

    6 votes
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  9. Tax Sale in Utility Cost of Sale

    For clarification it would be a great idea to show the Cost of Sale (Tax Sale) payment in the Detail screen for others in the office to know that it was collected. This will help if resident makes a partial payment.

    11 votes
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  10. Show prior meter reading when creating a final bill

    Borough of Wanaque would like the prior meter reading to show in the final bill adjustment module. This would be helpful when entering the final meter reading.

    15 votes
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  11. Allowing a 0 read to be a good reading

    The Reading Import Exception Listing includes meters that have read 0 Edmunds does not consider a 0 to be a reading. When we install new meters they start at 0 so if the property is not being used it will continue to be 0. I have to go through the Exception List and check every reading to make sure that none of them are 0 readings

    4 votes
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  12. user messages

    We would like to have the ability to have more than 3 user messages in the utility account maintenance window.

    41 votes
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  13. print e-bills from utility account maintenance window

    We would like to be able to re-send an individual e-bill through utility account maintenance window. Right now the only option is to go through the print utility bill process.

    38 votes
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  14. Add Dash Board

    It would be great to have a "dash board" when you log in to show current delinquent accounts, daily or monthly sales, etc. Maybe with an option to choose which subjects to show on the dash board

    7 votes
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  15. Option to print the notes section on a customers account and an area for completion notes.

    The ability to print the notes in the customers account for future reference or as a reminder.

    Also if there was a section to the right of the original note that could be used for the final completion notes that would be helpful.

    13 votes
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  16. E-Bill finals

    Would like to utilize the E-Bill option on finals.

    23 votes
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  17. Alarms

    We do a lot of switching accounts to active and inactive for when the new quarter starts. We also have to prorate new accounts flat rates and for us to do that we have to make it interest exempted for the time being. It would be nice to put an alarm on the account to pop up on a later date that we scheduled for it to remind us that this need to be switched back to active or off interest exempts. I am sure there are other situations that this alarm would be good for.

    10 votes
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  18. Recent Payments & Adjustments Box

    Currently the Recent Payments & Adjustment Box will not reflect that a payment was NSF (rejected). This box/area would be more user friendly if the payment would show that a certain payment was reversed. The box states Adjustment. When you reverse the payment the initial payment disappears rather than showing it was made then reversed. There is an asterisk on the Recent Billing Box but that does not easily let you know what is is actually changed. One must research rather than having the reversal listed in the Adjustment box. Reversals are considered an Adjustment to the acct.

    4 votes
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  19. Ability to add a reset read to a new account when adding a new water or electric meter

    The ability to add a reset read from the electric/water meter tabs in account maintenance in for to save time. You can already do it when replacing the meter without opening a meter reading batch.

    4 votes
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  20. Option to enlarge text in MCSJ window instead of adjusting display size.

    Allow "control & plus" or some other shortcut to increase the text size in MCSJ instead of having to enlarge the display size on PC itself. For users who need larger text sizes.

    10 votes
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