Edmunds Community Forum
Welcome to “The Voice”. While you are in this zone please VOTE, COMMENT, or post a NEW IDEA. Good comments will show support for/against an idea. You may also use comments to enhance an existing idea.
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Display meter description on the Meter reading detail from the account.
To be able to see the meter description under the meter information on the meter reading detail print to screen. i.e. Irrigation meter, store meter, kw or kwh, etc.
1 vote -
Give a "Cash" Option for Consolidated Bill Group Payments
When processing a consolidated bill group payment, the only option for that payment is currently "Check". We would like to also have an option for payout of "Cash", as some of our customers pay with cash. As it is now, we then have to go back into the batch before updating and change each line from Check to Cash.
1 vote -
Allow customers with bankruptcy flag to make WIPP payments
Since pre-petitioned bankruptcy charges are moved to Special Charges, the customer should be allowed to make WIPP electronic charges to the account since they owe the post-petitioned charges that remain on the account.
6 votes -
meter reading detail should default to newest first order-ver 3.2
Version 3.2 has moved meter reset readings to the top of the Detailed Meter Report. It is critical that all readings including resets are in date order to allow a complete chronological understanding of what transpired with readings. If the option to view "newest first" is the default there will be one less option to remember to select.
16 votes -
13 votes
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More editable parameters for billings, notices and emails
Would like to be able to create a list or report that pulls from the editable "User Code List" that would allow me to print notices based on this list, or an email merge list to send out from my email server. i.e. A notice that reminds all Customer Reads to send in their meter read, or in my case all customers that have broken meters (one of my items in my user code list) to call and set up an apt for meter repair. It would also help me create reports for my Water & Sewer maintenance workers.
7 votes -
Add a Date of Birth field for the Co-applicant on the Additional tab in the Utility Billing Customer Maintenance Screen
When we submit past due amounts to the collection agency, we need this information for the co-applicant as well as the applicant. With the MCSJ 3.0 upgrade, we have a separate section for co-applicant personal information, but the date of birth was not included.
2 votes -
Estimate Bills on Quarterly Average for 3 to 5 years
Add option to auto estimated billing that would allow you to estimate water bills based on a average by period and not average for the whole year. Our District bills quarterly and usage changes for our customers each quarter. Usage in the winter months is much less than usage in the summer months. A Three year average for the first quarter would produce the most accurate bill for our customers.
3 votes -
Delinquent Report in delinquent amount sequence
Utility Delinquent Report should have an option to print in order of delinquency, from highest to lowest
16 votes -
Utility Transaction Inquiry should show User ID/Batch ID like the Tax Transaction Inquiry does.
This would make it easier to find stubs for payments when the auditors ask for them. In larger towns when there are multiple cashiers and hundreds of transactions a day it would make it easier to narrow down what work we need to go through.
47 votes
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