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  1. Seperate final water usage charges from final read charge on Final Bill

    Currently the Final Bill combines the incremental water usage charge with the water reading charge that we bill when processing a final bill for real estate transfers. Because of this, we have to hand type a bill to send to the attorneys for the closing that separates the charges.

    9 votes
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    under review  ·  Dutch responded

    We are reviewing your request. Thank you for your participation!

  2. Add Account Number to Tax Sale Listing

    For the Tax Sale Listing - Add to the drop down list for report sequence to include account number, or a box to be checked that would allow the account number to be on the listing for the utility side of the tax sale.

    35 votes
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  3. 62 votes
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  4. Add a report off the detail button in Utility Account Maintenance that shows all billing and meter readings.

    Nags Head felt this would be useful since customers come in to question their bills all the time. One report would easily allow them to have something readily accessible that can be given to the customer.

    61 votes
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  5. Recent Activities Report

    Can you add the Account Pin to the Recent Activities Report. We us this a lot to send to clients who want to pay a past due bill. It would be nice if the Pin was included so they can pay or view through WIPP without having to call back and ask for the pin.

    3 votes
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    under review  ·  Edmunds GovTech responded

    This is a good thought and will remain under review as future product changes are discussed and planned.

    In the meantime, we’d suggest that you provide the pin separately. Perhaps printing the pin to a label and including the labels on the recent activity report.

    Also note that we do have plans currently to add the pin number to the custom report. Once that is complete, you’ll be able to print the information from that report.

  6. Add a Date of Birth field for the Co-applicant on the Additional tab in the Utility Billing Customer Maintenance Screen

    When we submit past due amounts to the collection agency, we need this information for the co-applicant as well as the applicant. With the MCSJ 3.0 upgrade, we have a separate section for co-applicant personal information, but the date of birth was not included.

    2 votes
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  7. Utility Transaction Inquiry should show User ID/Batch ID like the Tax Transaction Inquiry does.

    This would make it easier to find stubs for payments when the auditors ask for them. In larger towns when there are multiple cashiers and hundreds of transactions a day it would make it easier to narrow down what work we need to go through.

    47 votes
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