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  1. On the WIPP screen, specify Last Name vs name

    Specify LAST NAME, vs 'name';
    Inform users they can use only one search program, instead of filling out all fields

    7 votes
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    0 comments  ·  Webinars  ·  Admin →

  2. WIPP

    When a WIPP is returned, it would be helpful to have a reason -cancelled means stopped to me. If an account number or routing number is incorrect, why can't the reason be Unknown Routing or Unknown Account; or NSF. 'Cancelled' tells us nothing, and the payer wishes the reason when his/her WIPP is 'cancelled'

    3 votes
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